Return and refunds

PAYMENT

You can finalise the online payment via PayPal. Your personal data are transmitted safely following the system SSL (Secure Socket Layer) directly via PayPal servers following the European bank procedures. Once the order is confirmed, the payment will be finalised through PayPal.

PRICES

Prices are valid for Italy and are VAT inclusive.
Prices can be modify due to seasonal adjustments or because of small mistakes. Please check the prices on the invoice.

PACKAGING

Included in the price.

TRANSPORT

Transport is free for orders above € 100,00 (VAT included) throughout Italy. For orders below € 100,00 (VAT included) we will request a small transport amount fee:
In Italy (excluding islands):

€ 10,00 for orders up to € 50,00 VAT included
€ 8,00 for orders from € 51,00 to € 99,00 VAT included
Free for orders from € 100,00 VAT included
For orders to the islands, please consider a fixed fee of € 20,00 for orders of an amount below € 250,00 VAT included

SHIPPING

We will send a purchase confirmation order which will be delivered in 15 – 20 days from the date of order confirmation.
December is usually a high pick season due to festivity and the olive harvest season. Therefore, we suggest to request your order by November to avoid shipment delays.

INVOICING

Clients who needs company invoices must insert the VAT number while registering to the system.

PROPERTY OF THE ITEMS

Items are of property of Guido 1860 S.r.l. until the invoice has been payed.
Please note: Children below 18 years old are not authorised to register to the system and send orders through our e-commerce.

PROTECTION OF MINOR

Children under 18 are not allowed to register and send orders through our online store.